{"id":473,"date":"2026-01-09T05:39:08","date_gmt":"2026-01-09T05:39:08","guid":{"rendered":"https:\/\/tsashley666.ca\/?p=473"},"modified":"2026-04-06T23:06:23","modified_gmt":"2026-04-06T23:06:23","slug":"privacy-policy-canada-pipeda-compliant","status":"publish","type":"post","link":"https:\/\/techsupport.xorvaniq.ca\/index.php\/2026\/01\/09\/privacy-policy-canada-pipeda-compliant\/","title":{"rendered":"Privacy Policy (Canada \u2013 PIPEDA Compliant)"},"content":{"rendered":"\n<p><strong>Last updated:<\/strong> April 6,2026<\/p>\n\n\n\n<p><strong><strong>Xorvaniq INC<\/strong><\/strong>. (\u201cwe,\u201d \u201cour,\u201d or \u201cus\u201d) is committed to protecting your privacy and complying with Canada\u2019s <strong>Personal Information Protection and Electronic Documents Act (PIPEDA)<\/strong> and applicable provincial privacy laws.<\/p>\n\n\n\n<p>This Privacy Policy explains how we collect, use, disclose, store, and safeguard personal information when you visit our website or use our computer repair, IT, or remote support services.<\/p>\n\n\n\n<p>By using our website or services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">1. Accountability<\/h2>\n\n\n\n<p><strong><strong>Xorvaniq INC<\/strong><\/strong>. is responsible for personal information under its control and has designated a person responsible for privacy compliance.<\/p>\n\n\n\n<p><strong>Privacy Contact:<\/strong><br><strong>Ashley F.<\/strong><br>(226) 582-6192<br><a href=\"mailto:info@xorvaniq.ca\">info@<strong><strong>xorvaniq<\/strong><\/strong>.ca<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">2. Information We Collect<\/h2>\n\n\n\n<p>We collect only the information necessary to provide our services.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Personal Information<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Name<\/li>\n\n\n\n<li>Email address<\/li>\n\n\n\n<li>Phone number<\/li>\n\n\n\n<li>Billing and payment information<\/li>\n\n\n\n<li>Address (if required for service)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Device &amp; Technical Information<\/h3>\n\n\n\n<p>When providing repair or IT services, we may temporarily access:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Files required to diagnose or repair issues<\/li>\n\n\n\n<li>Operating system and hardware details<\/li>\n\n\n\n<li>Error logs or system data<\/li>\n<\/ul>\n\n\n\n<p>We <strong>do not access personal files unless necessary<\/strong> to complete the requested service.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Website Usage Information<\/h3>\n\n\n\n<p>When visiting our website, we may automatically collect:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>IP address<\/li>\n\n\n\n<li>Browser type<\/li>\n\n\n\n<li>Pages visited<\/li>\n\n\n\n<li>Date and time of visits<\/li>\n<\/ul>\n\n\n\n<p>This data is used for analytics, security, and website functionality.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">3. Purposes for Collection<\/h2>\n\n\n\n<p>We collect personal information for the following purposes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Providing computer repair, IT, and remote support services<\/li>\n\n\n\n<li>Communicating regarding service requests or appointments<\/li>\n\n\n\n<li>Processing payments and invoices<\/li>\n\n\n\n<li>Improving services and website performance<\/li>\n\n\n\n<li>Meeting legal and regulatory requirements<\/li>\n<\/ul>\n\n\n\n<p>Personal information is not used for purposes beyond those identified without obtaining additional consent, where required.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">4. Consent<\/h2>\n\n\n\n<p>Consent is obtained before or at the time personal information is collected, except where permitted or required by law.<\/p>\n\n\n\n<p>Consent may be:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Express<\/strong> (verbal, written, or electronic)<\/li>\n\n\n\n<li><strong>Implied<\/strong> (when information is voluntarily provided to receive a service)<\/li>\n<\/ul>\n\n\n\n<p>You may withdraw consent at any time, subject to legal or contractual restrictions.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">5. Remote Support &amp; Remote Control Services<\/h2>\n\n\n\n<p>In some cases, [Business Name] provides <strong>remote technical support or remote control services<\/strong> using secure software.<\/p>\n\n\n\n<p>By requesting or consenting to remote support, you acknowledge and agree that:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Remote access is used <strong>solely to diagnose, repair, or support your device<\/strong><\/li>\n\n\n\n<li>Access is limited to the duration of the session and <strong>terminated immediately<\/strong> after completion<\/li>\n\n\n\n<li>Personal files are not accessed, copied, or stored unless <strong>explicitly required<\/strong><\/li>\n\n\n\n<li>You may observe the session and <strong>revoke access at any time<\/strong><\/li>\n\n\n\n<li>No remote access occurs without your knowledge and consent<\/li>\n<\/ul>\n\n\n\n<p>All information viewed during remote sessions is treated as <strong>confidential<\/strong>.<\/p>\n\n\n\n<p>While reasonable safeguards are used, [Business Name] is not responsible for pre-existing issues, malware, or data loss unrelated to actions performed during the session.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">6. Limiting Use, Disclosure &amp; Retention<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Personal information is used only for identified purposes<\/li>\n\n\n\n<li>Information is not sold, rented, or disclosed for marketing<\/li>\n\n\n\n<li>Information is retained only as long as necessary to fulfill service or legal obligations<\/li>\n\n\n\n<li>Once no longer required, information is securely destroyed or anonymized<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">7. Safeguards<\/h2>\n\n\n\n<p>We use reasonable safeguards to protect personal information, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Restricted access to customer devices and records<\/li>\n\n\n\n<li>Secure systems and tools<\/li>\n\n\n\n<li>Confidentiality obligations for technicians<\/li>\n<\/ul>\n\n\n\n<p>No system is completely secure, and we cannot guarantee absolute security.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">8. Access &amp; Correction<\/h2>\n\n\n\n<p>You have the right to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Request access to your personal information<\/li>\n\n\n\n<li>Request corrections if information is inaccurate or incomplete<\/li>\n<\/ul>\n\n\n\n<p>Requests must be made in writing to the contact listed above. Identity verification may be required.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">9. Cookies<\/h2>\n\n\n\n<p>Our website may use cookies to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Improve functionality<\/li>\n\n\n\n<li>Analyze traffic<\/li>\n\n\n\n<li>Enhance user experience<\/li>\n<\/ul>\n\n\n\n<p>You may disable cookies through your browser settings.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">10. Third-Party Service Providers<\/h2>\n\n\n\n<p>We may use trusted third-party providers (e.g., payment processors) to deliver services. These providers are required to protect personal information and use it only for authorized purposes.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">11. Complaints &amp; Challenges<\/h2>\n\n\n\n<p>If you have concerns about our privacy practices, you may contact us directly. If unresolved, you have the right to file a complaint with the <strong>Office of the Privacy Commissioner of Canada<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">12. Changes to This Policy<\/h2>\n\n\n\n<p>This Privacy Policy may be updated from time to time. Changes will be posted on this page with an updated revision date.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">13. Contact Information<\/h2>\n\n\n\n<p><strong>Ashley F.<\/strong><br>(226) 582-6192<br><a href=\"mailto:info@xorvaniq.ca\">info@<strong><strong>xorvaniq<\/strong><\/strong>.ca<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last updated: April 6,2026 Xorvaniq INC. (\u201cwe,\u201d \u201cour,\u201d or \u201cus\u201d) is committed to protecting your privacy and complying with Canada\u2019s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. This Privacy Policy explains how we collect, use, disclose, store, and safeguard personal information when you visit our website or use our [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-473","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/techsupport.xorvaniq.ca\/index.php\/wp-json\/wp\/v2\/posts\/473","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/techsupport.xorvaniq.ca\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/techsupport.xorvaniq.ca\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/techsupport.xorvaniq.ca\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/techsupport.xorvaniq.ca\/index.php\/wp-json\/wp\/v2\/comments?post=473"}],"version-history":[{"count":3,"href":"https:\/\/techsupport.xorvaniq.ca\/index.php\/wp-json\/wp\/v2\/posts\/473\/revisions"}],"predecessor-version":[{"id":530,"href":"https:\/\/techsupport.xorvaniq.ca\/index.php\/wp-json\/wp\/v2\/posts\/473\/revisions\/530"}],"wp:attachment":[{"href":"https:\/\/techsupport.xorvaniq.ca\/index.php\/wp-json\/wp\/v2\/media?parent=473"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/techsupport.xorvaniq.ca\/index.php\/wp-json\/wp\/v2\/categories?post=473"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/techsupport.xorvaniq.ca\/index.php\/wp-json\/wp\/v2\/tags?post=473"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}